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Customer Onboarding

Please read carefully and fill in all details below and sign and submit the completed form.

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Terms and Conditions

  • Accounts are approved on the receipt of the customer onboarding form and relevant registration documents.
  • For applicable states a copy of the state S8 authority approval must be supplied as per table 1 below.
  • For all required orders customers are required to fill out the Cannim Order Form.
  • All Order Forms are to be emailed to orders@cannim.com.
  • A Confirmation Form will be emailed to the email address provided above once the order has been processed.
  • On receipt of the goods, the Confirmation Form will need to be signed and dated as proof of order and
    receipt and emailed to orders@cannim.com within 7 days of receipt.
  • Orders cannot be processed without the receipt of a SAS-Cat B / Authorised Prescriber (AP) or CTN/CTA authorisation approved by the TGA showing the following.
    • Substances
    • Quantities.
    • Supply Points (where stated)
    • Any restriction and/or conditions.
  • All products are only supplied in their original packaging to the registered business address.
  • I understand that as the Authorised Person, it is my responsibility to ensure all stock holdings at the Dispensary are in compliance with the relevant and applicable laws and regulatory guidelines.
  • I will not permit any other persons to order and receive product on my behalf
  • All provided registration details will be verified through the AHPRA portal.
Payment Terms
  • An invoice will be sent with for each order received and processed.
  • A monthly statement will be sent with a summary of all the orders for that month.
  • All invoices are required to be paid in full within 30 days of receiving the invoice.
  • No further orders will be processed if there are outstanding invoices on the account.
Customer Service
  • For all enquires, product information, complaints and returns please contact service@cannim.com.
  • For any Adverse Drug Reaction, please immediately contact Cannim Australia on (02) 9976 2467.

Table 1

For applicable states (s8 supply) the following state approval must be supplied upon ordering

NSW

Approval to Prescribe and Supply a Schedule 8 Cannabis Medicine for Human Therapeutic Use authorisation when prescribing to

  • a drug dependent person (including a person treated under the Opioid Treatment Program), or
  • a child aged under 16 years of age

Approval for Authority to Prescribe and Supply a Substance for the Purpose of Human Research authorisation for CTN/CTA (Clinical Trial) authorisation.

ACT

  • ACT Chief Health Officer approval form

VIC

  • Schedule 8 Permit when prescribing to a drug dependent person

QLD

  • A Request for Chief Executive Approval form when prescribing to a patient considered as drug dependent person

SA

  • A section 18A authority to prescribe a medicinal cannabis product that is a Schedule 8 controlled drug (drug of dependence)

TAS

  • Application to prescribe under Section 59E of the Poisons Act 1971