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Customer Onboarding

Please read carefully and fill in all details below and sign and submit the completed form.

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Terms and Conditions

  • Accounts are approved on the receipt of the customer onboarding form and relevant registration documents.
  • For applicable states a copy of the state S8 authority approval must be supplied as per table 1 below.
  • For all required orders customers are required to fill out the Cannim Order Form.
  • All Order Forms are to be emailed to orders@cannim.com.
  • A Confirmation Form will be emailed to the email address provided above once the order has been processed.
  • On receipt of the goods, the Confirmation Form will need to be signed and dated as proof of order and
    receipt and emailed to orders@cannim.com within 7 days of receipt.
  • Orders cannot be processed without the receipt of a SAS-Cat B / Authorised Prescriber (AP) or CTN/CTA authorisation approved by the TGA showing the following.
    • Substances
    • Quantities.
    • Supply Points (where stated)
    • Any restriction and/or conditions.
  • All products are only supplied in their original packaging to the registered business address.
  • I understand that as the Authorised Person, it is my responsibility to ensure all stock holdings at the Dispensary are in compliance with the relevant and applicable laws and regulatory guidelines.
  • I will not permit any other persons to order and receive product on my behalf
  • All provided registration details will be verified through the AHPRA portal.
Payment Terms
  • An invoice will be sent with for each order received and processed.
  • A monthly statement will be sent with a summary of all the orders for that month.
  • All invoices are required to be paid in full within 30 days of receiving the invoice.
  • No further orders will be processed if there are outstanding invoices on the account.
Customer Service
  • For all enquires, product information, complaints and returns please contact service@cannim.com.
  • For any Adverse Drug Reaction, please immediately contact Cannim Australia on (02) 9976 2467.

Table 1

For applicable states (s8 supply) the following state approval must be supplied upon ordering

NSW

Approval to Prescribe and Supply a Schedule 8 Cannabis Medicine for Human Therapeutic Use authorisation when prescribing to

  • a drug dependent person (including a person treated under the Opioid Treatment Program), or
  • a child aged under 16 years of age

Approval for Authority to Prescribe and Supply a Substance for the Purpose of Human Research authorisation for CTN/CTA (Clinical Trial) authorisation.

ACT

  • ACT Chief Health Officer approval form

VIC

  • Schedule 8 Permit when prescribing to a drug dependent person

QLD

  • A Request for Chief Executive Approval form when prescribing to a patient considered as drug dependent person

SA

  • A section 18A authority to prescribe a medicinal cannabis product that is a Schedule 8 controlled drug (drug of dependence)

TAS

  • Application to prescribe under Section 59E of the Poisons Act 1971

Visit the Pharmacy Council of New South Wales to confirm the registration of the Pharmacy using this link:

https://www.pharmacycouncil.nsw.gov.au/register-pharmacies

Please find the attachment of certificate issued by Pharmacy Council Australia for reference.

 

Access the Victorian Pharmacy for verification of the pharmacy’s registration using this link:

https://pharmacy.vic.gov.au/register-search/

Please find the attachment certificate of Victorian Pharmacy Authority for a reference.

Verify the registration details through the Pharmacy Regulation Authority of South Australia using below link

https://www.pharmacyauthority.sa.gov.au

Find the below attached certificate of Pharmacy Regulation Authority for South Australia.

Confirm the registration via the Pharmacy Registration Board of Western Australia using below link:

https://www.pharmacyboardwa.com.au

Find the attached certificate for Pharmacy Registration Board of Western Australia.

 

While pharmacy registration certificates are currently not consistently required in Queensland, this will change with the implementation of the Queensland Health Written Briefing – Pharmacy Business Ownership Bill 2023.

This bill is expected to be fully enforced by 2026, at which point registration certificates will become mandatory.

Confirm the registration via the Healthdirect of Australian Capital Territory using this link:

https://www.healthdirect.gov.au/partners/act-health

Confirm the registration via the Tasmanian Pharmacy Authority for all pharmacy belong to Tasmania state using below link. https://www.pharmacyauthority.tas.gov.au